Timing Conflict Purposefully
Wood
(2012) suggests in our class’s textbook that timing plays a role in the ways we
communicate about conflicts. She outlines three ways we can effectively employ
chronemics: not engaging in conflict discussions when one or both people aren’t
psychologically present, waiting until each person is ready to constructively
discuss the issue at hand, and bracketing other issues that could sideline the
conflict currently needing to be addressed. If we insist upon resolving an
issue with another person when he or she is tired or when one or both of us is
in a huge hurry, we’re not likely to remember much about the interaction or be
invested in reaching a resolution. Some people prefer to immediately resolve
differences, but others need to take a step back to calm down to avoid an
overreaction toward others. If we implement bracketing in our conflicts, we can
prevent distractions that may pull us from resolving the initial issue.
Back
in the day when I was a high-strung preschooler, it always amazed me when my
mom just magically knew when I was about to throw a fit about something
(especially if we were in a public setting). One of her famous refrains to me
was, “Lauren, there’s a time and a place…” I didn’t know what that meant back
then but if I understood it the way I do now, my supermarket tantrums might
have looked something like this instead:
This
comic demonstrates one person’s willingness to wait until the other is both
psychologically present and ready to address whatever issue is at play in the
situation. Other than the fact that it’s not so much a discussion as it is a
tantrum that’s going to occur, at least the toddler on the ground is being
(somewhat) considerate of her mom’s probable mindset and reaction. As a
four-year-old, I wasn’t able to understand that stomping around and crying in
the middle of a supermarket because my mom didn’t buy me the dinosaur-shaped macaroni
wasn’t the best time or place to handle things. Wood (2012) also discusses the
idea that “it’s generally more productive to discuss problems in private rather
than in public settings” (241). If only I had known.
One
strand of the concept of timing your conflict purposefully is that it gives
both you and the other person reasons why taking a step back and removing
yourself from the conflict at least temporarily can be vastly helpful in
resolving it. Wood (2012) states in the textbook that “it’s generally not a
good idea to discuss conflict in the heat of anger… constructive, healthy
conflict communication is more likely when tempers aren’t flaring” (241).
Should you ever find yourself in the middle of an argument that isn’t going well
for anybody involved in it, take a step back for awhile. Think of it in terms
of this nifty picture:
The
folded bridge is the extremely escalated (to the point where it’s dangerous to
the relationship) disagreement, and the car at the top of it is the person
persisting in moving forward to resolve the situation when it clearly isn’t a
good idea to do so. If you were the car in this case, you probably should have
stopped trying to chug up the bridge before it got to the point where you
couldn’t safely back down. The moral of the story is: when playing chicken with
a bridge, DON’T PLAY CHICKEN WITH A BRIDGE. You won’t win.
Wood, J. T. (2012). Interpersonal
communication: Everyday encounters. (7 ed.). Boston, MA: Wadsworth.
Lauren, I really appreciate your views on constructively discussing and bracketing. Along with your preschool-aged story I feel like a lot of adults also struggle with knowing the appropriate time to bracket or discuss. This is probably one of the main factors that allows people to create a worse situation than what was started. It is a delicate balance to know when to continue on with the conversation and when to stop and take a break. This is what makes conflict unique is that it really is very other focused. Every conflict is SO situational in the way it is handled. Great points to be aware of!
ReplyDeleteLauren,
ReplyDeleteYou had some really great pictures and insight information in this CAB. I enjoyed learning your perspective on timing conflict. It is more than true that pursuing the conflict during a heated argument will almost never end well. Working on the skill of taking a step back and removing yourself from the conflict is one that could take some time and practice.